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Northwestern University

The Business of Social

In a 2014 study of CEOs and CMOs, IBM found 63% wanted social strategies which generate business metrics while only 20% of businesses worldwide actually have them. This means strategies which not only grow your company’s social footprint but link to your sales and marketing systems. With this critical linkage, your social and mobile strategies will provide you with the ability to engage consumers at a 1-to-1 level and measure your social investments in terms of costs, revenues, profits and ROI. In this fifth MOOC of the Social Marketing Specialization - "The Business of Social" - you will learn how to transform your organization's social marketing from an untracked investment to an integral part of your company’s marketing strategy. You will learn the legal considerations involved as well as proven performance metrics and management tactics for success. Additional MOOC 5 faculty include: * Rich Gordon (Professor & Director of Digital Innovation, Medill, Northwestern) * Tom Collinger (Executive Director Spiegel Research Center and Senior Director Distance Learning, Medill Integrated Marketing Communications, Northwestern) * Seth Redmore (CMO, Lexalytics, Inc.) * Jeff Davidoff (CMO, Donuts.Domains) * Matt Krull (Business Unit Executive, IBM Security) * Frank Mulhern (Associate Dean, Department Chair, and Professor, Integrated Marketing Communications, Northwestern)

Status: Marketing Effectiveness
Status: Integrated Marketing Communications
Course6 hours

Featured reviews

M

5.0Reviewed Nov 25, 2020

The wisdom provided re how to start a social marketing program, how to monitor it and how to prove roi to company management is invaluable.

RB

5.0Reviewed Apr 18, 2021

I learned lot of things in this course, Thanks Coursera to giving us an oppurtunity

LF

5.0Reviewed Sep 18, 2017

The best for anyone who wants to truly understand what social media really is.

EA

4.0Reviewed Oct 26, 2017

This opened my eyes to the realities of social marketing budgeting and running a successful program.

JG

5.0Reviewed Aug 13, 2019

Randy and the team are brilliant. I am redoing this entire specialization to remain engaged with the content. Great work Randy and Northwestern!

BW

5.0Reviewed Jun 5, 2019

After taking this course, I felt like I learned from the rest. I didn't realize how much I absorbed until this one. I've very much enjoyed this program.

NN

5.0Reviewed Feb 13, 2016

Super courseThank you Professor and Northwestern University and Coursera for some wonderful material

BG

5.0Reviewed Feb 15, 2016

Good "cookbook" for create, apply and manage applied marketing, in a real term to a company.

EE

5.0Reviewed Mar 10, 2021

The course is really great and I recommend it to everybody wishing to take their business to the next level using social.

RB

5.0Reviewed Aug 15, 2020

Great content! Great Experience! Looking forward to completing the entire specialization. Enrolling for the Capstone now.

JS

4.0Reviewed Jan 27, 2016

Thanks for a better understanding of the business of social media and marketing. The series has really clarified much for me.

SG

5.0Reviewed Mar 12, 2021

Again another MOOC from Medill that helps understand the business of social and use social to create value for people

All reviews

Showing: 20 of 113

Raja Ramachandran
5.0
Reviewed Feb 16, 2017
Keith Bott
5.0
Reviewed Aug 14, 2019
Arantxa Carelly Vazquez Venegas
5.0
Reviewed Nov 29, 2019
Danielle Cochran
5.0
Reviewed Nov 20, 2018
Hasan Fares
3.0
Reviewed Feb 2, 2021
christopher
5.0
Reviewed Nov 16, 2020
Maya Chalee
5.0
Reviewed Oct 10, 2016
henrietta Koffi
5.0
Reviewed Mar 21, 2016
Hira Arshad
5.0
Reviewed May 17, 2021
Toby Wong
5.0
Reviewed Oct 18, 2017
Cristian Guzman Guzman
5.0
Reviewed May 2, 2017
Brianna Welborn
5.0
Reviewed Jun 6, 2019
James-Anthony “J-A” Giorlando
5.0
Reviewed Aug 13, 2019
Lyssa Menard
5.0
Reviewed Jun 6, 2016
Sganarelle BÉNÉTEAU
5.0
Reviewed May 24, 2023
Mike Dullaghan
5.0
Reviewed Nov 26, 2020
Joel Raymundo Acuña Huachaca
5.0
Reviewed Jul 13, 2020
Emmanuel Enchill
5.0
Reviewed Mar 11, 2021
Ronald Bandy
5.0
Reviewed Aug 16, 2020
Soren Gade
5.0
Reviewed Mar 13, 2021